According to Istat in Italy, in 2022, 69.9% of SMEs started at least 4 digital activities out of 12, placing themselves above the European average. The process of corporate digitalization has therefore started and must continue along this path, to ivory coast phone number library remain competitive in an interconnected and global market. Digital transformation instead allows companies to:
- streamline workflows
- reduce manual errors
- update data automatically
- share information
- devise integrated strategies between departments
- identify the strengths and weaknesses of the process
- improve customer experience
But let’s find out in detail what all the advantages of digitalizing business processes are.
Knowing the goals of digital transformation
The objectives of digital transformation stay accessible anytime, anywhere and, therefore, the benefits of digitalization for companies operating in the b2b sector are the following:
- Reduce costs: automated flows help reduce the resources needed to complete the work, avoiding, for example, material waste. Furthermore, digital transformation almost always begins with the analysis of possible cost reductions by optimizing processes.
- Improve time-to-market: digitalization reduces the time to complete activities, therefore delays are reduced, and the time to close each production phase is shortened. This allows you to satisfy your customers sooner.
- Manage activities based on data: Data frist database collection and analysis. This allows you to identify areas to improve and mistakes to avoid, optimizing the entire workflow.
- Increase the quality of services and products: access to data allows you to apply more effective strategies and involve all stakeholders with both quantitative and qualitative evidence, allowing you to find the best solutions already during the development process of a product or service.
- Facilitate business agility: stay ahead based on predictive analytics, which allow you to anticipate customer requests, and have the ability to find solutions to respond effectively to challenges brought about by possible periods of market crisis.