Use Case: Re-engage cold leads via WhatsApp whatsapp number list campaign.
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Filter CRM for leads marked as “No response in 30 days”
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Create WhatsApp message template in CRM-integrated tool
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Use automation to send message via approved WhatsApp channel
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Track who read/replied
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Automatically update lead status based on responseWould you like phone list a comparison of specific tools or automation for every team a custom WhatsApp-CRM workflow based on your industry (e.g., real estate, education, D2C e-commerce)?
You said:
ChatGPT said:
Analyzing the performance of WhatsApp lists involves measuring how effectively your contacts engage with your messages, convert into leads/customers, or contribute to specific business goals.
Here’s a comprehensive breakdown of key metrics, tools, and analysis techniques:Key WhatsApp List Performance Metrics
1. Delivery Rate
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Formula: (Messages Delivered / Messages Sent) × 100
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Low rate may indicate invalid numbers or banned accounts.
2. Read Rate
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Shows how many messages were seen/read.
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WhatsApp provides read receipts (blue ticks) in Business API integrations.
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High read rate = strong engagement potential.
3. Reply Rate
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Formula: (Replies / Messages Delivered) × 100
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Indicates how compelling or relevant your message is.
4. Click-Through Rate (CTR)
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Tracks clicks on links sent via WhatsApp.
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Use UTM parameters or link shorteners (Bitly, Rebrandly) for tracking.
5. Conversion Rate
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Percentage of WhatsApp leads who took a desired action:
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Signed up
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Made a purchase
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Booked a meeting
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Attended a webinar
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6. Opt-Out Rate / Block Rate
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Shows how many users blocked your number or unsubscribed.
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High rates = possible spammy content or over-messaging.
7. Response Time (if 2-way chat)
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Average time taken by your team to reply.
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Important for customer support or conversational sales.
Performance Segmentation
Segment performance by:
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Campaign
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List type (leads vs. customers)
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Location
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Time/day of message
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Message type (text, image, video, CTA button)
