So have the lines really blurred? Is inside sales the more traditional form of sales? Are you wondering which type of go-to-market you should choose?
Let’s explore the inside versus outside sales equation and see how each fits into modern sales teams.
What is Inside Sales?
Inside sales refers to the process of selling remotely via phone gcash database email, and other digital channels, rather than face-to-face. They are popular in the B2B field, particularly in SaaS and technology industries.
Internal sales vs. external sales
Inside sales reps typically sell directly from their office or desk. Outside sales reps, on the other hand, travel and negotiate deals face-to-face. While outside sales reps are likely to have an employer with physical office space, they often meet with prospects at trade shows, conferences, and industry events.According to 2019 data, of the 5.7 million professional salespeople in the United States, approximately 45.5% are engaged in inside sales. Outside sales reps, meanwhile, make up 52.8%.
What do inside sales representatives do?
Inside sales reps work remotely with their potential retweets with quote customers to guide them through the sales process, ensuring they find a suitable product or service to help them solve their problem.
►Internal and external sales activities
Key responsibilities of an inside sales representative include:
- Demonstrate superior product knowledge to respond to customer questions and queries.
- Build relationships with potential customers to build trust
- Nurturing leads with the goal of converting them into customers and managing referrals from existing customers
- Achieve your monthly quota goals
- Closing deals with clients
- Report relevant sales data
Since inside sales reps don’t typically meet with prospects cyprus business directory face-to-face, they leverage tools like phone, email, video, and virtual meetings to connect with potential customers.
Their schedule is more predictable, and they often have a set goal for the amount of activities they accomplish day in and day out—for example, number of calls made, meetings booked, and proposals sent.If you’re interested in becoming an inside sales rep, you’ll need to have a deep understanding of your product.
Unlike an outside sales rep who can provide an in-person demo if needed, inside sales reps must have the ability to explain the product’s functionality and value to customers during a cold call.
