If you have not installed CRM yet, in most cases, Bitrix24 and AMO work well. that these tools should be linked to end-to-end analytics services. Bitrix24 has its own built-in end-to-end analytics, it will work for some purposes, but not for others. There are a great many services, several dozen, so you need to choose what suits you.
Implementation of analytics is a very complex project
the terms can reach several months, the budget can be several million, so you need to choose a contractor for the implementation of CRM and analytics. A contractor who is more experienced will do the path that you yourself will go through for quite a long time faster. Be prepared for significant budgets for implementation, it can be a million, two, three. It will depend on the scale of the project.
Data Integration
We identify all online points of contac bc data thailand with customers. What contact areas can be tracked?
Capture form on websites. This is the simplest and most obvious.
Telephony. It is need to understand necessary to integrate all telephony. Here you need to estimate your budget in advance, you may need more than 200 thousand numbers.
E-mail is a simple and understandable source; many applications come to it
Messengers are gaining popularity adb directory due to requests, I would say that we can’t do without them.
If a website doesn’t have a “write to WhatsApp” button, I don’t use that source because I don’t want to call and leave a call how to use measurement to maximize a full-funnel media strategy request. Messengers are still the hardest to track sources. No one has learned to work with them properly yet. If you have offline points of contact with clients, you can track, for example, by discount and bonus cards. Many people claim that discount cards will go away, but there are still a lot need to understand of people who use them. The number of pensioners is not decreasing, they will always use them.