The average time the team spends responding
Definition of metrics and performance indicators Metrics and performance indicators (KPIs) are resources us by managers to evaluate the results […]
Definition of metrics and performance indicators Metrics and performance indicators (KPIs) are resources us by managers to evaluate the results […]
As we have seen! the help desk is the sector that helps to connect your company and the customer and
There are many IT professionals who! when planning their careers! ask themselves: is there an ideal profile for the role
Nowadays! it is very easy for people to use the Internet to “find” whatever they want. Music! videos! programs —
As you can see! these options are not usually viable for companies. They are only possible if it is a
Let’s just think about one example! quite common for those who use this method: many of these programs leave your
What can your company do when pirat software presents problems? Can it call the manufacturer and request assistance with a
The increase in competition due to the creation of fintechs! traditional banks also ne to modernize. Itaú! for example! creat
In recent years! they have been gaining an ever-increasing share of consumers and even challenging traditional financial institutions. This growth
This data allows us to map consumer habits and interests, identifying their main needs. Fintechs use this information to develop
If, to apply for a crit card, the bank requires the customer’s physical presence, presentation of original documents and copies,
IT has already shown that it is a trend that is here to stay. This is because the combination of